Why do I see an error when I export my layout that the images could not be retrieved?

In order for the layout upload process to be successful, all images referenced in the layout that are stored beneath your site’s uploads URL must be publicly accessible so that our system can retrieve them. For example, uploading a layout with images will not work if the images are in the site’s uploads directory (or a subdirectory) and that directory’s URL (as identified by your WordPress installation) is at localhost or an address on your local network that is not accessible from the outside. A failure may also occur if the uploads URL has an SSL certificate problem.

If these limitations pose problems for you, please contact support to let us know! We may implement changes in a future version of the plugin to address these limitations if they are a problem for our users.